Privacy
Policy
At adda77, your privacy is a fundamental priority. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have over your information as a player on Bangladesh's premier online gaming platform.
SSL-Encrypted Data Transfer
All data transmitted between your device and adda77's servers is protected by industry-standard SSL/TLS encryption, ensuring your personal and financial information cannot be intercepted in transit.
Your Data, Your Control
adda77 gives registered players clear controls over their personal data — including the right to access, correct, restrict, or request erasure of the information we hold about them at any time.
No Unauthorised Data Sale
adda77 does not sell, rent, or trade your personal data to third-party marketers or data brokers. Data shared with partners is limited strictly to what is necessary for service delivery and legal compliance.
Transparent Cookie Use
We use cookies and similar technologies solely to improve your browsing experience, maintain your session, and analyse platform performance. You can manage cookie preferences at any time through your browser settings.
Defined Retention Periods
adda77 retains personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable law. Account data is securely deleted or anonymised following the retention period.
Responsible Gaming Compliance
Data collected by adda77 supports our responsible gaming obligations — including age verification, self-exclusion management, and detection of at-risk gaming patterns — to protect players across Bangladesh.
Section 1
Information We Collect
Principle of Data Minimisation: adda77 collects only the personal data that is strictly necessary for the purpose for which it is being gathered. We do not collect data speculatively or beyond what our operational, legal, and responsible gaming obligations require.
When you interact with adda77 — whether by registering an account, making a deposit, placing a bet, contacting our support team, or simply browsing our platform — certain personal data is collected. This section describes the categories of data we collect, the specific data points within each category, and the legal basis on which that collection takes place.
| Data Category | Specific Data Points | Collection Trigger | Legal Basis |
|---|---|---|---|
| Identity Data | Full legal name, date of birth, gender, NID / passport number | Account registration & KYC verification | Legal obligation; contractual necessity |
| Contact Data | Email address, mobile phone number, residential address (district, division) | Account registration; profile updates | Contractual necessity; legitimate interest |
| Financial Data | bKash / Nagad / Rocket / Upay account reference, bank account details (last 4 digits), transaction history | Deposit; withdrawal request | Contractual necessity; legal obligation (AML) |
| Technical Data | IP address, device type, browser type & version, operating system, device fingerprint, session tokens | Platform access; login events | Legitimate interest (security & fraud prevention) |
| Usage Data | Pages visited, games played, bet amounts, session duration, feature interactions, click-stream data | Platform browsing; gaming activity | Legitimate interest (platform improvement) |
| Communication Data | Support chat transcripts, email correspondence, feedback submissions | Customer support contact | Legitimate interest; contractual necessity |
| Responsible Gaming Data | Deposit limits set, cooling-off periods, self-exclusion status, at-risk indicators | Responsible gaming tool usage; monitoring | Legal obligation; vital interests (player protection) |
Data You Provide Directly
The majority of personal data adda77 holds about you is data you have voluntarily provided during one of the following interactions:
- Account Registration: name, date of birth, email, mobile number, address, and chosen username and password.
- Identity Verification (KYC): scanned copies or photographs of government-issued photo ID documents (NID card, passport, or driving licence).
- Payment Transactions: mobile financial service account references and bank account information provided when initiating deposits or withdrawals.
- Support Interactions: any information you share with our customer support team via live chat, email, or WhatsApp when seeking assistance.
- Responsible Gaming Tool Configuration: the limits, preferences, and exclusion periods you set within your account dashboard.
- Promotions & Surveys: any optional data submitted when participating in adda77 surveys, competitions, or promotional campaigns.
Data Collected Automatically
When you access and use the adda77 platform, certain technical and behavioural data is collected automatically by our systems:
- Log Data: Every server request generates a log entry recording the requesting IP address, timestamp, requested resource, and response code.
- Device & Browser Data: We collect information about the device and browser you use to access adda77, including screen resolution, installed fonts, and hardware identifiers where accessible.
- Geolocation Data: We derive a coarse geographic location (at the city or district level) from your IP address to support fraud detection and responsible gaming monitoring. We do not collect precise GPS coordinates.
- Cookie & Tracking Data: Session cookies, persistent cookies, and similar technologies record your preferences and browsing behaviour on the adda77 platform. Full details are provided in the Cookies section of this policy.
- Betting & Gaming Activity: All wagers placed, games launched, outcomes, and account balance movements are recorded to our transaction ledger as part of our standard operational and audit obligations.
Section 2
How We Use Your Data
adda77 processes personal data only for specific, clearly defined purposes. We do not use your data for purposes that are incompatible with those stated at the time of collection. The following table and accompanying notes describe each processing purpose, the categories of data involved, and the lawful basis on which we rely.
Account Management
We use your identity, contact, and financial data to create and maintain your adda77 account, verify your age and identity, process deposits and withdrawals, and deliver the services you have contracted us to provide. This processing is necessary for the performance of our contract with you.
Fraud Prevention & Security
Technical data, financial data, and usage data are analysed to detect suspicious account activity, prevent unauthorised access, identify duplicate accounts, and protect the integrity of adda77's betting and gaming markets. This processing reflects our legitimate interest in maintaining a secure and fair platform.
AML & Regulatory Compliance
adda77 is required by applicable anti-money laundering (AML) obligations to verify the source of funds and monitor transaction patterns. Financial data and identity data are processed for this purpose under legal obligation. Records may be disclosed to relevant authorities where required by law.
Responsible Gaming
Usage data and responsible gaming data are monitored to identify behavioural patterns that may indicate problem gambling, to enforce player-set limits, and to action self-exclusion requests. This processing serves both our legal obligations and the vital interests of our players.
Marketing Communications
Where you have given explicit consent during registration or via your account preferences, adda77 may use your contact data to send you information about promotions, bonuses, new games, and seasonal events relevant to the Bangladesh market (e.g., BPL season offers, Eid promotions). You may withdraw consent at any time through your account settings.
Platform Improvement
Aggregated and anonymised usage data is used to analyse platform performance, identify user experience issues, optimise game loading times, and improve the overall quality of the adda77 service. No individually identifiable data is used for this purpose once anonymised.
No Automated Decision-Making with Legal Effects: adda77 does not use fully automated decision-making processes (including profiling) that produce legal or similarly significant effects on players without human review. Where automated tools flag an account for review (e.g., fraud detection), a member of our compliance team reviews the case before any account action is taken.
Section 3
Data Sharing & Third Parties
We do not sell your data. adda77 does not sell, rent, or otherwise commercially transfer your personal data to third-party advertisers, data brokers, or marketing organisations. Data sharing is limited strictly to the categories and recipients listed below, and always subject to contractual data protection obligations.
In the course of operating the adda77 platform, certain personal data is shared with trusted third-party service providers and, where legally required, with regulatory or law enforcement bodies. All third-party data recipients are vetted for data protection compliance and are bound by contractual confidentiality and data processing agreements.
Service Providers & Processors
- Payment Processors: bKash, Nagad, Rocket, Upay, and partner banks receive transaction-specific financial data necessary to process deposits and withdrawals. These providers operate under their own regulatory frameworks in Bangladesh.
- Game Studios: Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive a session token and game-round data necessary to deliver their games within the adda77 platform. They do not receive your full identity profile.
- Identity Verification Services: Third-party KYC verification providers may receive copies of identity documents to perform automated document validation and liveness checks on adda77's behalf.
- Cloud Infrastructure: adda77's platform is hosted on third-party cloud infrastructure. The hosting provider acts as a data processor and holds data strictly per adda77's instructions under a data processing agreement.
- Customer Support Tools: Our live chat and support ticketing system is operated by a third-party provider. Support interaction data is stored within their platform subject to a data processing agreement with adda77.
- Analytics Providers: Anonymised and aggregated usage data may be processed by analytics providers to support platform performance monitoring. No personally identifiable data is shared for analytics purposes.
Legal & Regulatory Disclosures
adda77 may be required by law to disclose personal data to the following categories of authority:
- Law Enforcement Agencies: Where we receive a lawful order or request from Bangladesh law enforcement agencies, we will disclose the minimum personal data required to comply with that order.
- Financial Intelligence Units: Where our AML monitoring obligations require us to file a Suspicious Transaction Report (STR), relevant financial and identity data will be disclosed to the appropriate financial intelligence body.
- Court Orders: adda77 will comply with any court order or judicial direction requiring the disclosure of personal data, subject to verifying the authenticity and legal validity of the order.
In all cases, adda77 will disclose only the minimum personal data necessary to comply with the legal obligation and will inform the affected player of the disclosure where permitted by law to do so.
International Data Transfers: Where personal data is transferred to a service provider located outside Bangladesh, adda77 ensures appropriate data transfer safeguards are in place, including contractual clauses requiring the recipient to maintain equivalent data protection standards.
Section 4
Cookies & Tracking Technologies
adda77 uses cookies and similar tracking technologies (such as local storage objects and session tokens) to operate the platform, remember your preferences, maintain your login session, and gather aggregate insights into how players interact with our games and pages. This section explains what cookies we use, what they do, and how you can manage them.
| Cookie Type | Purpose | Duration | Can Be Disabled? |
|---|---|---|---|
| Strictly Necessary | Maintain login session, remember account preferences, enable core platform functionality, process transactions securely | Session / up to 30 days | No — disabling breaks core functionality |
| Functional | Remember language and display preferences, game volume settings, table limit preferences | Up to 12 months | Yes — may reduce personalisation |
| Analytics | Aggregate page-view counts, session durations, navigation paths, error logging — all anonymised before processing | Up to 24 months | Yes — no impact on platform functionality |
| Security | Detect bot activity, prevent CSRF attacks, identify suspicious login patterns, support fraud detection systems | Session / up to 90 days | No — required for platform security |
Managing Your Cookie Preferences
You have several options for managing how cookies are stored on your device when using adda77:
- Browser Settings: All major browsers (Chrome, Firefox, Safari, Edge, Samsung Internet) allow you to view, delete, and block cookies through their settings menus. Consult your browser's help documentation for specific instructions.
- Private / Incognito Mode: Browsing adda77 in private/incognito mode will prevent cookies from being stored beyond your current session, though strictly necessary cookies will still operate during the session.
- Opt-Out of Analytics: You may opt out of analytics data collection by disabling analytics cookies via your browser settings without affecting your ability to use the adda77 platform.
Please note that disabling strictly necessary or security cookies may impair your ability to log in, maintain a session, or use core platform features. adda77 is not responsible for degraded functionality resulting from user-initiated cookie restrictions.
Mobile App & Local Storage
Where adda77 is accessed via a mobile browser or a web-based app interface on Android or iOS devices, similar technologies to cookies — including local storage, session storage, and IndexedDB — may be used for equivalent purposes to those described above.
These technologies store data locally on your device rather than on adda77's servers. You can clear locally stored data through your device's application settings or browser data management tools.
adda77 does not use cross-site tracking technologies to follow your browsing behaviour outside of the adda77.app domain. Our tracking is strictly limited to your interactions within the adda77 platform itself.
Section 5
Data Retention
adda77 retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, audit, or contractual obligations. The following retention schedule applies to the main categories of personal data we hold.
| Data Category | Retention Period | Retention Rationale |
|---|---|---|
| Account & Identity Data | Duration of active account + 5 years after closure | AML obligations; legal dispute resolution; regulatory audit trail |
| Financial Transaction Records | 7 years from transaction date | Financial record-keeping obligations; AML audit requirements |
| KYC / Verification Documents | Duration of active account + 5 years after closure | Age verification compliance; anti-fraud audit; regulatory obligation |
| Betting & Gaming Activity Logs | Duration of active account + 3 years after closure | Dispute resolution; responsible gaming monitoring; audit integrity |
| Support Correspondence | 3 years from last interaction | Quality assurance; dispute evidence; contractual obligation |
| Marketing Consent Records | Until consent is withdrawn + 3 years | Proof of consent basis; regulatory compliance |
| Technical & Log Data | Up to 12 months from collection | Security monitoring; fraud detection; platform diagnostics |
| Responsible Gaming Records | Duration of exclusion/limit + 5 years | Enforcement of self-exclusion; regulatory duty of care obligations |
Upon expiry of the applicable retention period, adda77 will securely delete or irreversibly anonymise the relevant personal data. Anonymised data (from which no individual can be identified) may be retained indefinitely for aggregated statistical and research purposes. Players who submit a data erasure request should be aware that certain data cannot be deleted early where retention is required by law — adda77 will explain which data is subject to a legal hold in its response to any erasure request.
Section 6
Your Privacy Rights
As a player on adda77, you have a number of rights in relation to the personal data we hold about you. adda77 is committed to honouring these rights promptly and transparently. To exercise any of the rights listed below, contact our support team via live chat or email at . We will acknowledge your request within 3 business days and aim to respond fully within 30 calendar days.
Right of Access
Request a copy of all personal data adda77 holds about you, along with information about how and why it is being processed.
Right to Rectification
Request correction of any inaccurate or incomplete personal data we hold about you. Identity changes require supporting documentation.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purpose collected, or where you withdraw consent and no legal retention obligation applies.
Right to Restrict Processing
Request that adda77 temporarily suspend processing of your data while a rectification or objection request is being assessed.
Right to Data Portability
Request your personal data in a structured, commonly used, machine-readable format so you can transfer it to another service provider.
Right to Object
Object to processing of your personal data where adda77 relies on legitimate interest as the legal basis, including objecting to direct marketing communications.
Right to Withdraw Consent
Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time through your account settings or by contacting support.
Right to Lodge a Complaint
If you are unsatisfied with how adda77 handles your personal data or a rights request, you may lodge a complaint with the relevant data protection authority.
Identity Verification for Rights Requests: To protect your privacy and prevent unauthorised access to your data, adda77 requires identity verification before processing any data subject rights request. We may ask you to confirm account details or provide a copy of a government-issued ID before we can fulfil your request. This is a security measure, not an obstacle — it ensures only you can access or delete your own data.
Section 7
Data Security
adda77 takes the security of your personal data seriously. We implement a layered approach to data security, combining technical controls, organisational policies, and operational procedures designed to protect your information against unauthorised access, accidental loss, destruction, or disclosure.
Technical Security Controls
- TLS/SSL Encryption: All data in transit between your device and adda77's servers is encrypted using TLS 1.2 or higher. Our platform enforces HTTPS site-wide with HSTS headers to prevent downgrade attacks.
- Encryption at Rest: Sensitive data fields — including identity document copies, financial account references, and password hashes — are encrypted at rest using AES-256 encryption within our database infrastructure.
- Password Security: Account passwords are never stored in plaintext. adda77 uses industry-standard adaptive hashing algorithms (bcrypt) to store password credentials. We enforce minimum password complexity requirements.
- Two-Factor Authentication: adda77 supports two-factor authentication (2FA) for account login. Players are strongly encouraged to enable 2FA to add an additional layer of protection to their account.
- Intrusion Detection: Our infrastructure is monitored 24/7 by automated intrusion detection systems that flag anomalous access patterns, unusual data queries, and potential security incidents for immediate review.
- Penetration Testing: adda77 commissions periodic penetration testing of our platform by independent security professionals to identify and remediate vulnerabilities before they can be exploited.
Organisational Security Measures
- Access Control: Access to personal data is restricted on a strict need-to-know basis. adda77 staff are granted the minimum level of data access required to perform their role, enforced through role-based access control (RBAC) systems.
- Staff Training: All adda77 personnel with access to personal data receive mandatory data protection training covering their obligations under this Privacy Policy, applicable law, and adda77's internal data handling procedures.
- Confidentiality Obligations: All staff and third-party service providers with access to personal data are bound by written confidentiality obligations and data processing agreements.
- Incident Response: adda77 maintains a documented data breach response procedure. In the event of a confirmed personal data breach that poses a risk to affected individuals, adda77 will notify impacted players and relevant authorities as required by applicable law, within the timeframes specified by that law.
- Vendor Due Diligence: Before engaging any third-party data processor, adda77 conducts a data protection due diligence assessment to confirm the vendor's security posture meets our requirements.
Your Responsibility: While adda77 implements robust security controls on our side, the security of your account also depends on the choices you make. We strongly recommend using a unique, strong password for your adda77 account, enabling two-factor authentication, never sharing your login credentials with any third party, and logging out of your account after each session — especially when accessing adda77 from a shared or public device. adda77 will never ask you for your password via email, live chat, or any other channel.
Section 8
Policy Updates & Contact
How We Update This Policy
adda77 reviews this Privacy Policy periodically and updates it when necessary to reflect changes in our data processing practices, applicable law, regulatory guidance, or platform features. The effective date at the top of this page reflects the date of the most recent revision.
When we make material changes to this Privacy Policy — changes that significantly affect how we collect, use, or share your personal data — we will notify you through one or more of the following channels:
- A prominent notice displayed on the adda77 platform for a period of at least 14 days following the update.
- An email notification to the registered email address associated with your account, sent at least 7 days before the updated policy takes effect.
- An in-platform notification visible upon your next login following the update.
Non-material changes — such as minor clarifications of existing wording, correction of typographical errors, or updates to contact information — may be made without advance notice. We encourage all players to review this Privacy Policy periodically to stay informed of how adda77 protects their data.
Your continued use of the adda77 platform following the effective date of an updated Privacy Policy constitutes your acknowledgement of the revised terms. If you do not agree with any changes to this Privacy Policy, you should cease using the adda77 platform and may request account closure by contacting our support team.
Contact Our Privacy Team
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data adda77 holds about you, please contact us using the details below. Our privacy team is available to assist you during Bangladesh Standard Time (BST, UTC+6) business hours.
-
Email:
(Plain text — not a clickable link) -
Live Chat:
Available 24/7 via the adda77 platform -
Response Time:
Within 3 business days (BST) for general enquiries; within 30 calendar days for formal data subject rights requests -
Subject Line (email):
Please use "Privacy Request — [Your Username]" for all data rights requests to ensure prompt routing to our privacy team
Children & Minors: adda77 is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If adda77 discovers that an account has been registered by a person under 18, we will immediately suspend the account, void any associated transactions, and securely delete all personal data associated with that account. If you believe a minor has registered an account on adda77, please notify us immediately at so we can take prompt action.
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